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  • Products & Services - SageCRM
     

    What is CRM?

    CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way.
    A brief introduction of Sage CRM
    Sage CRM is a feature-rich Customer Relationship Management solution which is easy-to-use and fast to deploy. It is available as a standalone application, and also as part of the Sage 200 Suite which also includes software to manage operations across Accounts, Stock, Distribution, Construction and other areas of the business.

    Sage CRM Can Help Your Company to :

  • Improve Sales Performance
  • Manage Sales Groups More Effectively
  • Maximize Sales Effectiveness
  • Plan, execute and audit more targeted marketing campaigns
  • Build a Detailed Profile of your Audience
  • Manage your Marketing Mix
  • Control your Telemarketing Campaigns
  • Efficiently resolve customer issues
  • Find the Right Information Quickly
  • Empower your Customer - Offer Multiple Channels
  • Integrate with Back-End Solution for Deeper Knowledge



    Sage CRM and Sage 200 CRM ¨C Sales


  • Sage CRM provides organizations with the tools needed to sell more effectively. It is an easy-to-use application that provides thousands of sales users ever day with instant access to diaries, accounts, reports, pipelines, contacts, and call lists - in short everything sales people need to get their job done. For an organization all this information is rolled up, tracked and reported on, giving continuous, meaningful and accurate reports on just how a sales organization is performing.



    Sage CRM and Sage 200 CRM ¨C Marketing



    Sage CRM provides powerful tools for managing, tracking and analyzing targeted marketing campaigns. It is an easy-to-use application that provides you with the tools to target the right customer at the right time, eliminate guesswork and put your company¡¯s marketing resources to their best use. With Sage CRM, it's straightforward to assign, schedule and track marketing activities and view every detail of each campaign at a glance.



    Sage CRM and Sage 200 CRM - Customer Care



    Sage CRM gives customer services staff the tools to develop real, lasting and beneficial relationships with customers. There is no better example of a department where the right technology and approach can transform a cost to the business into a potential profit centre than in customer service. It is with this in mind that Sage CRM was built to deliver the functionality, the cost of ownership and the ease of use to the mid-market so that service excellence can be at the heart of everything.

     
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